Our Care Services

Our services are provided for people who have a life-limiting condition with palliative care needs, are over 18 years old and live within a 15-mile radius of Beaumond House. Scroll down to learn more about how the team at Beaumond House can help you.

Hospice at Home
In Patient Care
Bereavement Support
Day Therapy
Caring for Carers
Complementary Therapy
Welfare Rights
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"You are an amazing group of people and you enabled my mum to have a peaceful, dignified and comfortable end to her life in her own home and for that I will be forever grateful."

How to Refer a Patient

 

Completed forms can be emailed to referral@beaumondhouse.co.uk

Many many thanks for looking after mum so well during her short stay. She looked really well on her return home.

Patient Stories

 

When I accepted the voluntary position of executive director at Beaumond House a couple of years ago I didn’t realise my father -in-law would be benefiting so soon from the wonderful care Beaumond House provide. It was strange to move from being a Director to be a serv...

My wife Maureen became seriously ill in December 2015. Despite being in severe pain she carried on trying to live as normal life as possible. After Christmas she became very short of breath and was taken into the City Hospital to have a lung drained. Instead of a 24 ho...

Elizabeth, Liz, "My Gorgeous Girl " was simply the most courageous, caring, loving person I have ever known. Liz loved life, her husband, children, grandchildren and great grandchildren.   She was vibrant, vivacious, extremely fit and active, definitely fun loving and...

In 2010, Matt’s father, Bill, was diagnosed with lung cancer and was prescribed a course of chemotherapy. Following this and a brief period of apparent improvement, Bill was further diagnosed with a tumour on his brain for which he was advised to have radiotherapy.

At t...

Friends have said to me when I have spoken of the care and support that I have received from Beaumond House that they had no idea about how much they help younger people and also patients who are not terminally ill and realistically can recover from having cancer. This...

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Your Experience Matters

 

Although most people accessing our care services receive excellent support, sometimes things can be improved.  We would like to add that if for any reason you are not happy with the care or treatment you receive you have the right to complain, to have your complaint investigated and be given a full and prompt reply.  

We welcome feedback on your experience of our care services. Your comments, compliments and concerns will help us to learn from your experiences and to continually improve what we do and how we do it.  There are many ways to feedback including completion and submission of a short form (copies of which are available at reception or which can be downloaded here.)


We also have the friends and family test for people to complete. This indicates how likely you are to recommend our service and gives the opportunity for comments. This can be done anonymously if you prefer. This can be accessed here or there are copies in our reception area.


Calling 01636 610556 and asking to speak to Debbie Abrams OBE, Chief Executive or Louise Sinclair, Head of Care
Alternatively, if you would prefer to put your concern in writing, please address it to: Debbie Abrams OBE, Chief Executive, Beaumond House Community Hospice, 32 London Road, Newark, Nottinghamshire NG24 1TW.

If you would like some support to raise your concern POhWER run the NHS Complaints service in Nottinghamshire and provide advocacy support and an accessible version of the NHS complaints leaflet can be downloaded here.  They can be contacted on 0300 020 0093 or by email to yourvoiceyourchoice@pohwer.net. Further information is available on their website here.


When you contact us please include a clear and detailed description of what your complaint is about together with your contact details so that we can respond to you.  For further information, our complaints policy can be accessed here. 

 

Happy about your care or treatment?
We’d also love to hear from you if you have received outstanding care so that we can share it with our staff who work hard to provide an exceptional service. Please let us know about it using the form below:

Contact us:

Beaumond House Hospice,
32 London Road,

Newark,
Notts,

NG24 1TW

info@beaumondhouse.co.uk

01636 610 556

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© Beaumond House

Community Hospice 

All rights reserved

Charity Number: 1025442

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