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Updated COVID-19 Visitor Guidance - September 2022

If you are experiencing any symptoms of COVID-19 (e.g. high temperature, new continuous cough, loss of taste or smell) we ask you not to come to the Hospice.

Admissions to the Hospice

Each patient will be assessed individually. Testing, and visiting arrangements will be explained so this can be taken into consideration pre-admission.

Patients will be tested on or before admission (lateral flow device test) where this is appropriate.

Information for visitors

If you are visiting a patient in the hospice please see the guidance below.

All visitors will be asked screening questions to check they are well and are symptom free.

When visiting your loved one we ask you to please stay in the bedroom, staff will escort you to and from the room.

Visits to patients in the in-patient unit

Up to three people can now visit at the same time and we ask that you speak with the nurse in charge to plan a time for your visit.

When patients are in the last hours of life we will, wherever possible, support additional visits for family members. In these cases, we will discuss with families any requirements necessary to ensure this is done safely.

We would also like to support important conversations prior to the final days of life and this can be discussed with the Nurse in Charge on an individual basis.

Virtual visiting can be offered via a smart phone or iPad.

Visitors to all patients

All visitors will be asked to wear a surgical face mask. This can be removed when you are alone with the patient, and we ask you to replace it when staff are present or when walking through the hospice.

If visitors test positive we ask you not to visit unless your loved is at the end of life and we can then arrange visiting.

Additional PPE (Personal Protective Equipment) may be required in certain circumstances following an individual risk assessment.

Additionally, the following restrictions remain in place:

· Anyone experiencing any symptoms of COVID-19 (e.g. high temperature, new continuous cough, loss of taste or smell) must not come to the Hospice.

· Visitors are only permitted to be in the patient's room and must not congregate in any other area of the Hospice.

. Visitors must maintain social distancing with staff and other visitors whilst at the Hospice.

· All visitors must wash their hands on arrival and/or use the hand gels available on reception and at the entrance to the Hospice.

Thank you for your support with these measures

Louise Sinclair, Head of Clinical Services


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